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Orders
Below are some of are common questions about order
Do you offer Cash on Delivery (COD)?
Yes, Cash on Delivery is available in selected areas across Pakistan.
How do I place an order?
Simply browse our store, add your favorite products to the cart, and proceed to checkout. Enter your shipping details, choose your payment method, and confirm your order.
2. How will I know if my order has been confirmed?
Once your order is placed, you will receive an order confirmation via email or SMS (if provided) with your order details.
How long does delivery take?
Delivery usually takes 3–7 business days, depending on your location. Delivery times may vary during holidays or promotional periods.
Shipping & Returns
Below are some common questions about shipping, returns, and exchanges
Shipping Policy
Yes, Cash on Delivery is available in selected areas across Pakistan.
When will my order be shipped?
This is an example of a response that you might give. It's good to be as thorough as possible in responses as that has a tendency to improve trust overall.
What is your return policy?
This is an example of a response that you might give. It's good to be as thorough as possible in responses as that has a tendency to improve trust overall.
Return Shipping
If the return is due to our error (wrong, damaged, or defective item), Elzoora will cover the return shipping costs.
If the return is for any other eligible reason, the customer may be responsible for the return shipping charges.
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